Privacy policy

Privacy Statement

Legal Framework for Personal Data Protection In processing your personal data, we comply with applicable legal regulations, particularly the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) and the Act No. 110/2019 Coll., on personal data processing.

Personal Data Personal data means all information about a physical person (our customer) (hereinafter also referred to as “data subject”) that can directly or indirectly identify them, such as name, surname, address, location data, etc.

Data Controller The data controller is our company VBReal VII s.r.o., ID No: 13992520, with its registered office at Bělehradská 858/23, 120 00 Prague 2 – Vinohrady (hereinafter referred to as “controller”). The controller has not appointed a Data Protection Officer.

Our Contact Details

  • Email:,
  • Phone: +420 778 461 474 (available every working day from 9:00 to 16:00)

Subject of Processing As the controller, we process only personal data that you provide to us as a data subject: Name, surname, residential address, delivery address, email address, telephone number, and other data that you proactively provide (which will be derived from the content of your messages sent to us).

Our website also records the IP address of its visitor and the timing of the visit to our website. We also monitor technical information, such as the type of browser and screen resolution of the visitor’s device on our website, which helps us optimize our website.

Purpose and Legal Basis for Processing Personal Data We process your personal data mainly for the following purposes:

  1. Fulfillment based on a contract concluded with a customer. Personal data are necessary for the conclusion of the contract.
  2. Fulfillment of legal obligations that apply to us (e.g., archiving according to the accounting law).
  3. Our legitimate interest in providing direct marketing (especially for sending commercial communications and newsletters, always in connection with the sale of our goods or services).
  4. We also process personal data for the purpose of processing for which you have given us your consent (in cases where consent to the processing of personal data is necessary – e.g., in other cases of direct marketing than defined in the previous point).

Duration of Personal Data Storage We process personal data only for the time necessary, which varies according to the purpose of the relevant processing. In particular, we process your personal data for the duration of the effects of rights and obligations from our contractual relationship, but no longer than the period specified by generally binding legal regulations. In the case of consent to the processing of personal data, we process personal data for the duration of the purpose for which the consent was given. However, we process personal data for no longer than 10 years after the termination of the contractual relationship with the data subject.

Transfer of Personal Data to Third Parties Protecting your personal data is our priority. Therefore, we ensure their security to prevent leakage or misuse of personal data, and we do not sell them to anyone. However, for the proper fulfillment of our obligations, it is necessary to transfer the necessary personal data to third parties – our subcontractors. These are entities involved in delivering goods and services to the customer, ensuring payment execution, or fulfilling other legal obligations – for example, accounting or providing legal services. The same high standard of security of your personal data is, of course, guaranteed with these entities. We never transfer your personal data outside the European Union.

Your Rights Regarding Personal Data Protection You may withdraw your consent to the processing of personal data at any time. You also have the right to request access to your personal data, their correction or deletion, or restriction of processing. You also have the right to object to the processing of personal data, as well as the right to data portability.

In case of doubts about compliance with obligations related to the processing of personal data, you can contact us at any time. We believe that we will always resolve any complaints immediately and to your satisfaction.

You can find our contact details in the introductory part of this statement. If you still believe that we are not handling your personal data in accordance with the law, you have the right to file a complaint with the supervisory authority, which is the Office for Personal Data Protection.